Yobe State Microfinance Bank Trains Staff to Enhance Service Delivery
By Ladi Dapson, Damaturu
As part of Governor Mai Mala Buni’s commitment to transforming Yobe State’s financial sector and equipping civil servants with the tools for improved service delivery, the Yobe State Microfinance Bank has conducted an intensive training program for its staff.
This is contained in a Press Release signed by Yusuf Ali, Senior Special Assistant on Digital and Strategic Communications.
The capacity-building workshop, which aligns with Governor Buni’s broader vision for sustainable development, focused on modern banking operations, customer service excellence, marketing, tellering and clearing processes, accounting entries, credit administration, and effective delinquency management and recovery strategies.
According to the Managing Director, Prof. Sheriff Almuhajir, the training was facilitated by the renowned SL Business School, Abeokuta, Ogun State, under the leadership of its Chief Trainer and CEO, Mr. Lateef Oloyede.
The institute is known for its expertise in business development and corporate training, ensuring that participants received top-notch education in critical banking functions.
Governor Buni’s administration has consistently emphasized capacity building as a cornerstone of its development strategy.
By investing in human capital, particularly in critical sectors such as finance, the administration aims to improve service delivery, promote economic growth, and enhance the overall quality of governance in the state.
The Managing Director, during the closing ceremony, praised Governor Buni’s transformative policies, noting that the training will enhance operational efficiency and customer satisfaction.
“This initiative is a reflection of His Excellency’s dedication to empowering institutions and individuals to contribute meaningfully to the state’s development,” he remarked.
Gov. Buni’s focus on institutional reforms and workforce development continues to yield positive outcomes across various sectors, with the Yobe State Microfinance Bank poised to set new benchmarks in service delivery and financial management.
